At Aon Brazil, English skill is nonnegotiable.

In today’s competitive economy, managing risk is key to protecting a company’s future. As the leading global provider of solutions for risk, reinsurance and human resources, Aon protects organizations worldwide — including those coordinating the upcoming world events in Brazil.

All eyes are on Brazil as the country hosts the 2014 FIFA World Cup™ and the Rio 2016™ Olympic Games. Managing risk is critical. To identify those risks and create the right solutions, there’s only one language Aon Brazil uses to communicate with their clients around the world: English.

However, finding employees in Brazil with English proficiency is a challenge. A recent study revealed that only 11% of Brazilian job candidates speak English fluently.* Aon needed a solution of its own to ensure it has the strongest workforce with the right English skills to serve multinational clients.

First, Aon made it mandatory that manager-level employees and higher develop their English proficiency, and implemented English assessment and training. Additionally, Aon created a high-potential program to identify future leaders of the company. These employees are sent to corporate headquarters in the U.S. for one month to learn Aon’s business — and strong English skills are a requirement.

Regardless of where Aon’s clients are located, the ability to communicate in the same language — English — is imperative for Aon to understand its clients’ needs and provide them with the best risk solutions.

For Aon, English skill is as important as technical skill for the company’s success:  

  • English proficiency is mandatory for manager-level employees and higher.
  • Fluency is critical for working with multinational clients as well as Aon’s U.S. headquarters.
  • English skill assessment and training are keys for developing top talent.

*Based on a 2012 Catho survey

Special thanks to Sidney Marques, Renata De Rosis and Up Language Consultants.

Contributors:  

  • Agatha Machado Alves
    Human Capital Manager


  • Marcia Lourenço
    Human Resources Director


  • Guilherme Mendes
    Vice President, São Paulo Branch
In today’s competitive economy, managing risk is key to protecting a company’s future. As the leading global provider of solutions for risk, reinsurance and human resources, Aon protects organizations worldwide — including those coordinating the upcoming world events in Brazil.
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